frequently asked questions

So what exacly is the Awe Initiative?

The Awe Initiative is a movement that seeks to promote unity among South Africans, create positive change, and improve service delivery in the country. It utilizes a mobile application and innovative approach to tackle some of South Africa’s most pressing issues, such as reporting infrastructure problems and promoting safety and responsiveness in communities. The Awe Initiative aims to help South Africa become a better, more transparent, and less corrupt country.

How it works

Dowload Awe Presentation here – AWE PRESENTATION V1

WHY IS THERE A NEED FOR THE AWE INITITIATIVE?

There is a need for the Awe Initiative due to the challenges facing South Africa, such as high crime rates, poor service delivery, and corruption. The initiative aims to address these challenges by creating a platform that enables citizens to report issues and emergencies to relevant authorities, and for responders to efficiently and effectively respond to these reports. By promoting unity and positive change, the Awe Initiative seeks to create safer and more responsive communities, as well as a more transparent and less corrupt society.

What is an Awe Active Citizen?

An Awe Active Citizen is someone who is actively involved in promoting positive change and contributing to the improvement of their community through the use of the Awe Initiative. This can include reporting issues such as potholes, faulty streetlights, or illegal dumping, participating in community patrols, or volunteering as a responder to help address emergency situations. By being an Awe Active Citizen, individuals are able to play an active role in promoting accountability, transparency, and improved service delivery in their communities.

Who can be an Active Citizen?

Anyone can be an Awe Active Citizen. The Awe Initiative is open to all South African citizens who are passionate about promoting unity, positive change, and improved service delivery in their communities. Awe encourages individuals from all walks of life to join its movement and become active citizens, whether they are professionals, students, or retirees. The Awe app provides an easy and accessible platform for citizens to report issues and emergencies, connect with responders and other active citizens, and participate in building safer and more responsive communities.

Can the Reporting buttons be customized?

Yes, the reporting buttons in the Awe Responder app can be fully customized according to the needs of the organization or community using the app. There are 12 buttons available that can be programmed to send reports or communicate with the command center or other responders on their network. The buttons can be configured to send various types of reports, including incident reports, infrastructure reports, or any other type of report that is relevant to the organization or community using the app.

How do I report an Issue using the App?

The app provides a simple and easy-to-use interface that allows you to report issues related to safety, security, and service delivery in your area.

To report an issue, you simply need to open the Awe App, select the applicable button of the issue you want to report. You can choose from various buttons such as crime, fire, medical emergency, roadworks, GBV, CPF, Water, Electrical, Ward Councillor Reports, and more.

Once you have selected the category, you can provide additional details about the issue, including the location, a description of the problem, and any supporting images or videos. You can also choose to report the issue anonymously or provide your contact information if you want to be updated on the status of your report.

Once you submit your report, it is sent to the relevant authorities or service providers who can take appropriate action to resolve the issue. The app also allows you to track the status of your report and receive updates on the progress of the resolution process.

What is the Awe Responder App?

The Awe Responder App is a mobile application that is designed for use by emergency responders and other service providers in South Africa. The app is part of the Awe Initiative, which seeks to promote unity among South Africans, create positive change, and improve service delivery in the country. The Awe Responder App is a powerful tool that enables responders to receive assignments and communicate with their colleagues and command center in real-time. It also includes features like the ability to report incidents, view tours and routes, and track time and attendance. Overall, the Awe Responder App is a crucial component of the Awe Initiative, which aims to create safer and more responsive communities in South Africa.

How can I Join the Awe Initiative?

You can join the Awe movement by downloading the Awe Citizen or Awe Responder mobile application from the Google Play Store or Apple App Store. Once you have downloaded the app, you can register as a citizen or apply to become a responder. The registration process is simple and requires some basic information such as your name, email address, and mobile phone number. Once you have registered, you can start using the app to report issues, track the status of your reported issues, and receive updates on community initiatives and events.

What is the Awe Responder Network?

The Awe Responder network is a group of trained individuals or organizations who are registered on the Awe Initiative platform to provide assistance in various fields such as safety, security, and service delivery. These responders include but are not limited to:

  1. SAPS & Community Policing Forum (CPF) members
  2. Neighbourhood Watch (NHW) members
  3. Security companies and armed response and guards
  4. Fire and Rescue services
  5. Emergency Medical Services (EMS)
  6. Local government service delivery personnel
  7. Environmental and infrastructure monitoring officials
  8. Private Sector Service Companies…

These responders are equipped with the Awe Responder App, which enables them to receive and respond to incidents reported by citizens in real-time, improving the overall safety, security and service delivery in communities. The Awe Initiative aims to create a collaborative approach to tackling issues affecting South Africa by mobilizing the collective efforts of citizens and responders.

How do I report an Issue?

The app provides a simple and easy-to-use interface that allows you to report issues related to safety, security, and service delivery in your area.

To report an issue, you simply need to open the Awe App, select the applicable button of the issue you want to report. You can choose from various buttons such as crime, fire, medical emergency, roadworks, GBV, CPF, Water, Electrical, Ward Councillor Reports, and more.

Once you have selected the category, you can provide additional details about the issue, including the location, a description of the problem, and any supporting images or videos. You can also choose to report the issue anonymously or provide your contact information if you want to be updated on the status of your report.

Once you submit your report, it is sent to the relevant authorities or service providers who can take appropriate action to resolve the issue. The app also allows you to track the status of your report and receive updates on the progress of the resolution process.

Get in touch

Systematic Online Surveillance (Pty) Ltd
The Awe Initiative by MobiSA

Physical Address
73 Robin Road, Kyalami Hills, Midrand

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Telephone Number

0825643573

Support

0794949157

Command Centre

0636849424

AWE App247

twitter

@aweapp247

"BE THE CHANGE"